Reference

Terms and Conditions for Your 60x Account

Before you open an account or place any wager on 60x, these terms set out how the platform works, what you agree to, and what we commit to in return.

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What These Terms Cover and How They Apply

60x Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every part of your 60x account — from the moment you register through every deposit, wager, withdrawal, and support request you make. When you fund your account via bKash, Nagad, or Rocket, the transaction is subject to both the payment provider's own

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conditions and the wallet rules set out here. Withdrawals go back to the same wallet you deposited from, and we verify the account holder matches before any payout is processed. We may update these terms when regulations change or the platform adds new features; we will
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notify you through your registered account before any material change takes effect. Continued use of your account after the notice period means you accept the revised terms. If any clause is found unenforceable in Bangladesh or your eligible region, the remaining terms stay in force. These
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terms do not override applicable local law — where local law gives you additional rights, those rights apply.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS HELP CHANNELS

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute about how a clause was applied to your account, our support team is available through the channels below. For wallet-related queries involving bKash, Nagad, or Rocket, have your transaction reference ready so we can trace the payment quickly.

Team online

Live Chat

Open the chat icon in your 60x account dashboard. A support agent will respond and can walk you through any clause or account action covered by these terms.

Email Support

Send a detailed message to our support address from the email registered to your account. We aim to reply within one working day for terms and account queries.

Account Help Centre

Your account dashboard includes a Help section with answers to the most common terms questions, including wallet verification and account suspension steps.

HOW WE HANDLE ACCOUNTS

Account Security, Data and Your Rights

Your account data is stored securely and used only to operate your 60x account, process payments, and meet any reporting obligations required by applicable law. We do not share your personal details with third parties outside the payment rails you use — bKash, Nagad, and Rocket receive only the transaction data they need to process your deposit or withdrawal. You can request a copy of the data we hold on you, ask us to correct it, or close your account at any time by contacting support through your registered email.

Data Retention

We keep account records for as long as required by applicable law. Once the retention period expires, personal data is deleted or anonymised from our systems.

Account Verification

Identity verification is required before your first withdrawal. You complete this step inside your account dashboard by submitting the documents listed in the verification section.

Session Security

Each login session is protected by OTP sent to your registered mobile number. If you receive an OTP you did not request, change your password immediately and contact support.

Your Right to Correct

If your registered name, mobile number, or wallet details change, update them through account settings or contact support. Outdated details can delay wallet verification for withdrawals.

Common Questions About These Terms

These are the questions we see most often from people reading through the terms for the first time. If your question is not answered here, our live chat or email support can help with account-specific situations.

These terms apply to anyone who opens and uses a 60x account. Eligibility depends on your local law and the regions where 60x is permitted to operate — you are responsible for checking your own legal position before registering.

We notify you through your registered account before any material change takes effect. If you continue using your account after the notice period, you are taken to have accepted the updated terms.

Yes. Contact support via live chat or your registered email with the account action you want to dispute. We review each case and respond within one working day with our findings.

Withdrawals go back to the wallet you deposited from, after identity verification. The wallet account must match your registered 60x mobile number, or the payout is held pending a support review.

We hold the registration details, transaction history, and verification documents tied to your account. You can request a copy or ask for corrections by contacting support from your registered email address.

Closing your account is processed within five working days of your request. Any remaining wallet balance is verified and returned to the payment method on file before the account is deactivated.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions for Your 60x Account

Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Account Security, Data and Your Rights

Common Questions About These Terms

01 Who do these terms apply to?

02 What happens if the terms change after I open my account?

03 Can I dispute how a term was applied to my account?

04 How are bKash, Nagad, and Rocket withdrawals handled under these terms?

05 What data does 60x hold about me and how can I access it?

06 What does account closure involve under these terms?

Terms & Conditions

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