Reference

Your Nagad Withdrawal, Sorted

When you request a payout through Nagad on 60x, we walk you through every step — from submitting your withdrawal to seeing the amount land in your Nagad wallet. Your account details and withdrawal status are always visible under the cashier section.

Nagad Wallet PayoutWithdrawal VerificationAccount Wallet StatusPayout Request Steps
60x Your Nagad Withdrawal, Sorted
PAYOUT HELP CHANNELS

Get Help with Your Nagad Payout

If your Nagad withdrawal status has not updated or you have questions about a specific payout request, our support team can check the transaction on your behalf. Reach out through any of the channels below with your account ID and the withdrawal amount ready.

Live Chat Support Open the live chat from your account dashboard and share your withdrawal reference number. Our team checks the Nagad payout status directly and replies within the same session.
Email Support Send your withdrawal details — account ID, Nagad number, and request date — to our support address. Responses cover payout status, verification hold reasons, and next steps.
Account Cashier Log Your cashier transaction log shows every Nagad withdrawal request and its current status. Check this first before contacting support — most payout updates appear here without needing a message.
PAYOUT RELIABILITY SIGNALS

How We Handle Nagad Withdrawals

We process Nagad payouts through verified wallet-to-wallet transfers. Your withdrawal request goes through our internal review before funds leave the platform, and every transaction is logged against your account for your own records.

Wallet Verification on File Your Nagad number must match the one registered on your 60x account. This one-time check prevents misdirected payouts and keeps your withdrawal history clean and auditable.
KYC Cleared Accounts Move Faster Accounts with completed KYC documents skip the manual identity check on each withdrawal. If yours is pending, completing it once removes that delay from all future Nagad payout requests.
Transaction Records in Cashier Every Nagad withdrawal attempt, approval, or hold is recorded in your cashier log with a timestamp. You can reference this when contacting support or reviewing your own payout history.
Support Coverage for Payout Queries Our support team handles Nagad withdrawal queries specifically — not just general account questions. Bring your withdrawal reference and they can trace the payout status at the processing level.
60x What Happens When You Request a Nagad Payout

What Happens When You Request a Nagad Payout

Submitting a Nagad withdrawal on 60x starts in your account cashier. Enter the amount, confirm the Nagad mobile number linked to your account, and submit the request. Our team verifies the withdrawal against your account activity before processing. If your KYC documents are already confirmed, the verification step moves quickly. Once approved, the payout is sent directly to your Nagad wallet —

no third-party steps in between. Players in Dhaka and other parts of Bangladesh who use Nagad regularly find this path straightforward. Any pending status shown in the cashier reflects where the request sits in the process, and you can check it without contacting support.

Nagad Payout Terms You Should Know

A quick reference for the terms that come up most often when you are managing a Nagad withdrawal on your 60x account.

What is a withdrawal request?

A formal instruction you submit through your account cashier telling 60x to send a specified amount to your Nagad wallet. It triggers the verification and processing steps before funds are released.

What does KYC mean for payouts?

KYC stands for Know Your Customer — the identity verification step where you confirm your name, mobile number, and account ownership. Completing it once speeds up all future Nagad withdrawal approvals on your account.

What is a payout hold?

A temporary pause on your withdrawal request, usually triggered by a verification check or a mismatch in account details. The cashier log shows the reason, and support can clarify the next step.

What is wallet verification?

The process of confirming that the Nagad number you entered matches the one registered on your 60x account. This check runs before any payout is sent to prevent transfers to the wrong wallet.

What is a withdrawal reference number?

A unique ID assigned to each payout request you submit. Use this number when contacting support — it lets the team locate your specific Nagad transaction quickly without searching by amount alone.

What does payout status mean?

The current stage of your withdrawal request — pending, under review, approved, or completed. Your cashier log updates this in real time so you can track progress without contacting support for routine checks.

Nagad Payout Questions We Hear Most

Real questions about Nagad withdrawals on 60x, answered with the actual steps and what to expect.

Go to the cashier section of your account, select withdrawal, choose Nagad, enter the amount and your registered Nagad mobile number, then confirm the request. The cashier log updates as the request moves through review.

Pending status means the request is in our verification queue. If your KYC is complete and your Nagad number matches your account, it typically moves to approved. If it stays pending, check the cashier log for a hold reason or contact live chat with your reference number.

Not after the request is submitted. If the number on file is wrong, contact support before the payout is processed. Once a Nagad transfer is sent to the registered number, it cannot be recalled through 60x.

If your Nagad wallet is inactive or has reached its receiving limit, the transfer may fail. In that case, the amount returns to your 60x account balance and you can re-submit once the wallet issue is resolved on the Nagad side.

Yes. Account verification is required before any withdrawal is processed, including Nagad payouts. Submit your documents through the account verification section — once approved, that step does not repeat for future requests.

Your cashier log will show the status as completed when the transfer leaves 60x. Your Nagad app will also show an incoming credit notification once the funds reach your wallet, depending on your Nagad notification settings.
Reference

Nagad Payout Help

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.