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What You Need to Know Before You Play

60x operates under terms designed to keep your account secure and your experience straightforward. Access to our platform depends on your local law and the eligible regions we serve — read these terms so you know exactly where you stand.

Account EligibilityJurisdiction AppliesbKash, Nagad, Rocket CoveredFair Use PolicyAccount Security
60x What You Need to Know Before You Play
SECURITY AND DATA

How We Protect Your Account and Data

Your account data is stored with encryption in place. We do not share your personal details with third parties outside of what is required for payment processing through bKash, Nagad, or Rocket and any legally required disclosures. You can request a copy of the data we hold on your account by contacting support with your account ID. If you want details corrected or your account closed, the same support channel handles both. We retain transaction records for the period required under applicable financial regulations — you will be informed of the retention period relevant to your account on request.

Data Encryption

Account data and transaction records are encrypted at rest. Only authorised processes access them during deposit verification and withdrawal checks.

Payment Verification

Withdrawals are matched to the deposit wallet — bKash, Nagad, or Rocket — as a security step. This prevents unauthorised fund redirection from your account.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve load times on mobile. You can adjust cookie preferences in your browser settings.

Data Requests

To access, correct, or delete your account data, contact support with your account ID. We process data requests in line with applicable law in your region.

CONTACT AND HELP

Reach Us About Your Account or Terms

If you have a question about how our terms apply to your account, our support team handles legal and policy queries through the channels below. For account-specific issues — disputed transactions, wallet verification, access questions — have your account ID and the relevant bKash, Nagad, or Rocket transaction reference ready before you reach out.

Team online

Live Chat

Open the chat icon from any page on 60x. Live chat is the fastest path for account access and wallet queries — have your transaction reference ready.

Email Support

Send detailed legal or account queries to our support address shown in your account dashboard. We respond to policy questions in writing for your records.

Help Centre

Our Help Centre covers account eligibility, deposit rules, and withdrawal verification steps. Check it first for answers on how our terms apply to bKash, Nagad, and Rocket.

Common Questions About 60x Terms

These questions cover what real account holders ask about eligibility, data, account rights, and how our terms work in practice.

Access depends on your local law and the eligible regions we serve. Check the rules in your area before opening an account — we cannot confirm access for every location.

Accounts from ineligible regions may be suspended. Any balance held at the time of suspension is handled according to the terms outlined in your account agreement.

Yes. Contact support with your account ID and we will provide a summary of the personal and transaction data held on your account, in line with applicable regulations.

Submit a closure request through live chat or email support. Include your account ID and the wallet — bKash, Nagad, or Rocket — you used for deposits so we can process any remaining balance correctly.

Returning funds to your original bKash, Nagad, or Rocket wallet confirms that you own the account receiving the money. It is a standard verification step, not a penalty.

We notify active accounts by the contact method on file — usually the mobile number or email linked to your account. Keep those details current in your account settings.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.